Business Process Associates


Duties and Responsibilities

  • Key-in accurately pertinent information of an order into the client- supplied application in accordance with the given project specifications.
  • Checks accuracy of encoded data before proceeding to the next field or order
  • Adheres to the channel’s standard operating procedures and work instructions.
  • Attends project orientation, job-related training, and/or other company-initiated training when necessary
  • Reports all issues encountered with client-supplied applications to immediate superior

Job Requirements

  • Graduate of a 4-year course or must have completed 2 year college education
  • Knowledgeable in basic PC operations
  • Knowledgeable in internet and can easily learn and use client provided applications and software
  • Must possess typing skills of 200 CPM at 100% accuracy
  • Ability to analyse facts, and draw valid conclusions following the specified client instructions
  • Ability to communicate information and ideas clearly and concisely
  • Ability to understand information presented orally and in writing
  • Coachable and willing to be trained
  • High and keen attention to details
  • Ability to collaborate with other members of the team